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“The guy came in without a shirt or shoes!”
“ I swear, their whole clan was there.”
“ You can tell they were lying…”
These are just some snippets from a dinner conversation I had with a group of emergency vets about what bugged them this past week at work. Frantic owners, screaming children, vague accounts of the accident are all in a days work. I suspect there must be a mandatory course on handling chaotic but well-meaning owners somewhere in their education. A dinner with a group of people of the same profession often leads to some shoptalk and workplace venting. As I discovered, often the hardest part of their job is not treating the animal, but being able extract the relevant information, do a thorough examination, and communicate with the distraught owner about the situation.
They really just want to help you and your pet. Though in times of stress, our brains shut down. We unintentionally become disruptive to the process, possibly to the point of annoying those who are trying to help. If you have ever visited an emergency animal clinic, think back – did you do anything that may warrant a punch in the face? Here’s what I gathered (and interpreted with some creative license) from that dinner conversation as the most annoying behaviour vets encounter in the examination room. Continue reading